Credit Card Payments / Bank Transfers

Credit Cards: 

We accept all major credit cards, such as; American Express, Visa, MasterCard, Maestro and Solo. All credit card transactions are subject to address verification prior to acceptance of your order. Our merchant system is secure and requires that we verify the registered billing address with the issuing bank prior to shipment of your order. Review times vary, but we do our best to keep delays to a minimum.

Shipping timeframes begin once your order has been accepted. We reserve the right to levy credit card surcharge. Cru does everything possible to ensure that customers are only charged the amount shown at the checkout. However, we are not responsible for, and cannot be held liable for, any additional charges levied by the customer’s credit card provider as a result of a transaction with us.

Bank Wire / Transfer:

If you would like to purchase an item/s using a bank wire please note Cru requires a non-refundable deposit in order to hold the merchandise. The deposit is to be equal to 50% of your total order amount. You will then be emailed with fully detailed wire instructions that include the remainder of their balance due. Once a deposit is made, the customer has 15 days to initiate the wire transfer and send us a copy of the wire receipt. If it is not posted within that time, we will not be obliged to refund the deposit. If a returnable item is purchased (i.e. not subject to final sale) through this method and returned by the customer in accordance with Cru’s return policy, a refund will be issued.

Our bank details for payments per region are as follows:

United Kingdom Webstore:



• GBP payments to: NatWest | Account No: 85111457 | Sort Code: 60-04-04
• HKD payments to: NatWest | Account No: 338/00/87574462 | Sort Code: 60-04-04
• SGD payments to: NatWest | Account No: 409/00/87574454 | Sort Code: 60-04-04
• USD payments to: NatWest | Account No: 140/00/87574284 | Sort Code: 60-04-04
• EUR payments to: NatWest | Account No: 550/00/87574306 | Sort Code: 60-04-04

Hong Kong Webstore:



• HKD payments to: HSBC | Account No: 634-282735-838/SA-HKD | BIC: HSBCHKHH
• SGD payments to: HSBC | Account No: 634-282735-838/SA-SGD | BIC: HSBCHKHH
• EUR payments to: HSBC | Account No: 634-282735-838/SA-EUR | BIC: HSBCHKHH
• USD payments to: HSBC | Account No: 634-282735-838/SA-USD | BIC: HSBCHKHH
• GBP payments to: HSBC | Account No: 634-282735-838/SA-GBP | BIC: HSBCHKHH
• AUD payments to: HSBC | Account No: 634-282735-838/SA-AUD | BIC: HSBCHKHH
• RMB payments to: HSBC | Account No: 634-282735-838/SA-CNY | BIC: HSBCHKHH

Singapore Webstore:



• SGD payments to: HSBC | Cru Asia Limited (SG Branch) | Account no: 047-391354-001 | BIC: HSBCSGSG

China Webstore:



• RMB payments to: HSBC | Account No: 634-282735-838/SA-CNY | BIC: HSBCHKHH

If you have any questions about making a payment to Cru please email us at finance@cruworldwine.com or use the Live Chat function on our website.